1. Introduction

Welcome to NUDG3 ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at nudg3.ai and use our AI search intelligence platform.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use our services.

2. Information We Collect

2.1 Information You Provide

Account Information: Email address, name, company name, and password when you create an account
Brand Information: Brand names, competitor names, and keywords you provide for monitoring
Payment Information: Billing details processed securely through our payment processor (we do not store full payment card details)
Communications: Information you provide when contacting our support team

2.2 Information Collected Automatically

Analytics Data: Page views, click events, scroll depth, and user interactions through Google Analytics 4
Marketing Attribution: UTM parameters, campaign sources, and referral information
Device Information: Browser type, operating system, device type, and screen resolution
IP Address: Anonymized and used for approximate geographic location
Cookies: See Section 6 for detailed cookie information

2.3 Third-Party Analytics

We use the following third-party services for analytics and marketing measurement:

Google Analytics 4: Website traffic analysis and user behaviour insights
Meta Pixel (Facebook): Conversion tracking and campaign performance measurement

3. Google User Data & Google API Services

NUDG3 offers Google Sign-In as an authentication option. This section specifically describes how we handle data received from Google APIs, in compliance with the Google API Services User Data Policy, including the Limited Use requirements.

3.1 What Google User Data We Collect

When you sign in with Google, we access only the following data from your Google account:

Your name (display name)
Your email address
Your profile picture

We only request the minimum scopes necessary for authentication. We do not access your Google contacts, calendars, files, or any other Google service data.

3.2 How We Use Google User Data

Google user data is used exclusively to:

Create and authenticate your NUDG3 account
Display your name and profile picture within the NUDG3 application
Send you account-related communications (e.g., security alerts, service updates)

We do not use Google user data for:

Targeted or personalised advertising
Selling to data brokers or information resellers
Determining credit-worthiness or lending purposes
Training AI or machine learning models
Any purpose other than providing and improving NUDG3's core functionality

3.3 Sharing & Disclosure of Google User Data

We do not sell, transfer, or disclose Google user data to third parties except:

To service providers who assist in operating our platform (e.g., cloud hosting on Google Cloud Platform), subject to confidentiality obligations
When required by law or to comply with legal process

3.4 Data Protection for Google User Data

We protect Google user data using:

SSL/TLS encryption for all data in transit
Encrypted storage at rest on Google Cloud Platform
Access controls limiting personnel who can access user data
Regular security assessments and audits

3.5 Data Retention & Deletion of Google User Data

Google user data is retained only for as long as your NUDG3 account is active
When you delete your NUDG3 account, all associated Google user data is deleted within 30 days
You may request deletion of your data at any time by contacting hello@nudg3.ai

3.6 Revoking Access

You can revoke NUDG3's access to your Google account data at any time by visiting your Google Account permissions page and removing NUDG3.

3.7 Google API Services User Data Policy Compliance

NUDG3's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

4. How We Use Your Information

Provide, maintain, and improve our AI search intelligence services
Process your transactions and send related information
Send you technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyse trends, usage, and activities to improve user experience
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalise and improve our services based on your preferences and usage patterns

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf
Legal Requirements: When required by law or to respond to legal process
Protection of Rights: To protect our rights, privacy, safety, or property
Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our website. You can control cookies through your browser settings and our cookie consent banner.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics)
Marketing Cookies: Used to measure marketing campaign performance (Meta Pixel)
Preference Cookies: Remember your settings and preferences

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal information, including:

SSL/TLS encryption for all data in transit
Encrypted data storage at rest
Regular security assessments and audits
Access controls and authentication measures
Enterprise-grade cloud infrastructure (Google Cloud Platform)

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you close your account, we will delete or anonymize your personal information within 30 days.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request your data in a portable format
Opt-out: Unsubscribe from marketing communications

Additional rights may apply under GDPR (EEA), CCPA (California), and POPIA (South Africa).

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant authorities.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

NUDG3

Email: hello@nudg3.ai